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Required Domestic,Inbound,Outbound,Voice,Telesales,Technical support,Customer support,MS Excel,Good communication,Email writing & Etiquette
Designation: Hindi Customer Relations Officer
Roles and responsibilities:
1. To act as a bridge between customers and the company
2. Should learn and be clear in the product specifications and help in enhancing the software product
3. Should support the customers whenever there is a need from the customers’ end and analyse customer satisfaction