Required Basics of computer,Email writing & Etiquette,Good communication,Good confidence level,Honest to employer,MS Excel,MS Word
Responsibilities: Inbound & Outbound Calls to Provide Information about projects, Shedule a meeting, Send information according inquiry. • Manage incoming calls & outgoing calls to provide information about projects as well customer service enquiries • Provide information about projects and services, Schedule site visit and cordinate with filed executives • Manage meetings schedule and cordinate with operation staff and management • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
