• Advises present or prospective customers by answering incoming calls on a rotating basis operating telephone equipment, automatic dialing systems, and other telecommunications technologies. • Cold calling prospective clients to promote and sell the services. • Influences customers to buy or retain product or service by following a prepared script to give product reference information. • Documents transactions by completing forms and record logs. • Maintains database by entering, verifying, and backing up data. • Keeps equipment operational by following manufacturer s instructions and established procedures notifying team leader of needed repairs. • Maintains operations by following policies and procedures reporting needed changes. • Maintains quality service by following organization standards. • Maintains technical knowledge by attending educational workshops reviewing publications. • Contributes to team effort by accomplishing related results as needed.
