Domestic, Voice, Telesales, Customer support, MS Excel, Good communication, Email writing & Etiquette
Comfortable with
Specialized Course(s)
Fire Arm License
Fire Arm
Height
0 Feet 0 Inch
Driving License
No
Two - wheeler & its license
Yes
Smart Phone
Have Passport
Education
Graduation( Graduation - Any Stream )
Speaking
Hindi,English
Writing
Hindi,English
Gender
Female
Shift
Full Time (Day)
Job Description
?D2C customer handing experience in the Dairy products. ?Maintaining a positive, empathetic, and professional attitude toward customers at all times. ?Knowing our products inside and out so that all questions can be answered. ?Facilitate efficient and accurate processing of orders including online orders and invoices for customers. ?Keeping records of customer interactions, transactions, comments, and complaints. ?Communicating and coordinating with colleagues as necessary. ?Providing feedback on the efficiency of the customer service process. ?Ensure customer satisfaction and provide customer support. ?Maintain product database with product descriptions, and pricing information, ?Creating, and analyzing daily and weekly reports, monitoring open and in-fulfillment orders. ?Develop and implement procedures for ensuring that adequate inventory levels are present. ?Ensure that inventory counts are completed regularly and in a timely manner. ?Raise claims with farm wh
Interview Timing
10:30 am - 5:30 pm | Monday - Saturday
Interview Address
Mustil No 17,Killa no 22, village-Ullawas- Sector 62, Gorgaon 122102