Roles Summary We re looking for an Admissions Counselor or Senior Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admissions Counselor or Senior Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.
Roles and Responsibilities - Responsible to manage & convert leads - Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media. - Identifying references through the existing customer base to increase the sales pipeline - Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software - Responsible for adherence of the inside sales process, tools and data management. - Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. - Handle Objections and Price Negotiation in order to generate Sales Revenue. - Maintain effective communication till the time learner is onboarded
