We are seeking a highly talented, results-oriented "Customer Support Specialist" to join our team. This role will wear many hats to help ensure the highest level of customer support while proactively problem-solving when any issues arise. The Customer Support Specialist will be extremely well organized and detail-oriented. Responsibilities include: Will be responsible to handle international clients queries, client escalation and support in the product demonstration in coordination with other internal teams in the system Will be responsible to provide re-solutions and provide product assistance to client s teams Represent the company s product to clients in support of other departments and will be the spoc representative for the Spanish speaking clients Act as a consultant for our prime customers - guide them through our product, will help them to make effective use of the company services, and will support their product understandings in depth
