Your job as a Telecaller executive is to identify sales leads, pitch goods or services to new clients over the call, and maintain a good working relationship with new contacts. This role revolves around good communication and so whatever business you work in your duties are likely to include: Following up on new business opportunities and setting up meetings Planning and preparing presentations(say hello to Powerpoint) Communicating new product developments to prospective clients Overseeing the development of marketing literature Writing reports Providing management with feedback