Job Description: Calling to customers to remind about their due payment of Loan, EMI’s and bills. Recovery/ Collection of their due payments. Minimum Qualification Criteria: - ? DRA certified from IIBF (Indian Institute of Banking & Finance) ? Undergraduate / Graduate. ? Fresher’s are also eligible. Job Responsibilities: ? Reminder call for due payment. ? To persuade late- or non-payers to repay the amounts they borrowed. ? EMI Collection / Loan recovery. ? Should be punctual. Desirable qualifications: ? Good Communication skills. ? Good collection & recovery skills and knowledge of tracing. ? Prior experience in Collection process shall be preferred. ? Must be willing to work with the team members. ? Language Known – English, Hindi, (Any regional language) ? Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times. ? Must have a keen eye for detail and follow instructions.
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