As a Customer Support Representative, you will be the front line of communication between our company and our valued customers. Your primary responsibility will be to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. Key Responsibilities: • Respond to customer inquiries via phone, email, chat, or social media promptly and professionally. • Listen to customers concerns, questions, and feedback, and provide accurate and helpful responses. • Ensure a high level of customer satisfaction through excellent service. • Investigate and resolve customer issues, such as product or service complaints, billing inquiries, or technical problems. • Follow company policies and procedures to address customer concerns efficiently. • Escalate complex issues to the appropriate department for further resolution. • Stay up-to-date with
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