Required Domestic,Outbound,Telesales,MS Excel,Good communication
All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: conducting customer satisfaction surveys to understand what areas of the company s services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone forming reports based on customer satisfaction statistics
All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: conducting customer satisfaction surveys to understand what areas of the company s services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer issues and churning out an easy-to-follow solution managing payment and delivery of customer orders helping customers choose the right product for their requirements and budget handling customer concerns and complaints in a timely manner informing customers of upcoming promotions or deals establishing a positive rapport with all clients and customers in person or via phone forming reports based on customer satisfaction statistics
