• Taking initiative and prioritizing tasks effectively to deliver business results. • Identifying sales opportunities through extensive market research. • Effectively engaging with the clients and generating the set targeted revenue. • Ensuring high customer retention through customer service and relationships. • Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs. • Maintain high customer satisfaction ratings that meet company standards. • Identify, communicate, track and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future.
