? Answer the questions about products or the company. ? Ask questions to understand customer requirements and close sales. ? Enter and update customer information in the database. ? Take and process orders in an accurate manner. ? Follow up with customers who expressed interest but did not make a purchase, and nurture leads through consistent follow-up calls or emails to convert them into sales opportunities. ? Handle grievances to preserve the company’s reputation. ? Maintain accurate and detailed records of calls, customer interactions, and transactions. ? Update customer information in the database during and after each call. ? Go the “extra mile” to meet sales quota and facilitate future sales. ? Collaborate with the sales team, marketing team, and other departments to optimise sales efforts, share customer feedback, and contribute to the overall success of the organisation.
Education 1. Bachelor s degree in related field. 2. English language preferred. Experience 1. Overall 1 years of extensive experience Skills 1. Excellent communication and interpersonal skills 2. Good time management skills 3. Good telephone étiquettes 4. Ability to work independently and collaboratively 5. Ability to offer excellent customer service 6. Proficiency in Microsoft Office 7. Ability to manage stressful situations and strict deadlines
