1) Build relationships with our customers. 2) Create plans to address customer’s needs.3) Schedule regular meetings with customers to ensure they are satisfied. 4) Act as point of contact for complaints and escalate issues as appropriate. 5) Help up-sell or cross-sell services and products by marketing our products. 6) Ensure both the company and customer adhere to contract terms. 7) Study competition to find new ways to retain customers. 8) Collaborate with internal teams (e.G., sales) to address customers’ needs.
