We are looking for talented individuals who are passionate about making a big impact in customer success. Roles & Responsibilities • Being the first point of contact for customers and handle all customer inquiries • Building relationships with customers and ensuring they are satisfied with the company’s products and services • Understand the problem of customers and handle escalations. • Providing customer support via phone, email, and live chat • Answering customer questions and providing information about the company’s products and services • Making recommendations to customers about the company’s products and services • Recording customer feedback and suggestions Requirements & Skills • Prior experience of at least 3 years in Call Centres catering to US or UK customers • Strong customer service skills • Bachelor s degree or higher in a relevant field such as Marketing, Business Administration, or Communications. • Must be a Graduate with minimum work experience of 3+ years in US or
