Required Good communication,Basics of computer,Incoming call handling,Inventory Management,Office Finances Handling,Clerical work,Can operate-Printer,Can operate-Xerox Machine,Can operate-Scanner
Check-in and Check-out: Greet guests, verify their reservation details, and process check-ins. Collect payments, issue room keys, and provide relevant information to guests. Ensure a smooth and efficient check-out process. Service Calls and Bookings: Handle incoming calls and inquiries from guests and potential customers. Assist guests in making reservations and provide information about room availability and hotel services.Manage booking closures, confirmations, and modifications. Guest Information: Provide accurate information about Service Apartment facilities, amenities, and local attractions. Assist guests in arranging transportation, tours, and other services. Maintain up-to-date knowledge of local events and attractions. Front Desk Organisation: Maintain a clean and organised front desk area. Ensure all necessary supplies, forms, and documents are readily available. Manage guest mail, messages, and deliveries. Service Requests: Receive and log service requests from guests.
