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Required Vendor Management,Good communication
Maintaining our products on E-commerce sites (Amazon, Flipkart, Indiamart etc.) and coordinating with customers.
Responsible for product listing & catalogue management on website and ensure that all product contents are up to date.
Responsible to prepare inventory management and order processing.
To oversee the order processing, timely dispatch of orders & communicate with customer to provide order details.
Respond to complaints from customers and give after-sales support when requested. The person should have good command over refund, return & cancellations of orders.