Responsibilities: Inbound/Outbound Calls Inform customers about the company s products/services and offers Manage inbound/outbound customer calls in a timely manner Generate leads that develop into new customers Identify customers’ needs and wants, clarifying information whenever possible Maintaining and updating database with relevant customer information Comfortable with working on laptop/desktop, entering data etc.
Responsibilities: Inbound/Outbound Calls Inform customers about the company s products/services and offers Manage inbound/outbound customer calls in a timely manner Generate leads that develop into new customers Identify customers’ needs and wants, clarifying information whenever possible Maintaining and updating database with relevant customer information Comfortable with working on laptop/desktop, entering data etc.
