Customer relation... Jobs in India

Need candidate for customer care services , need good communication skill

Job Title : Agent Level (Grade DN.01 - DN.04) Department : Bangalore Contact Center Reports To (Title) : Team Leader Last Updated on : March 2022 1. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREA ? To provide services to Etihad Airways. ? To provide first call resolution for all customer enquiries and OBE (online booking engine support) through application of technical expertise in reservations, ticket issuance and re- issuance ? To comply with set standards of customer service (e.g. quality of speech, call attendance, emails, handling queues, etc.) in order to ensure customer confidence, satisfaction and loyalty. ? To achieve individual revenue and customer service targets to support delivery of team/departmental targets. ? To support implementation of new technology and work methods to sustain ongoing process and quality improvement processes. ? To keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation to take initiati

Should be a cool, fun loving female with interest in organising events, managing social media platforms like - Facebook , Instagram and telegram.

Demonstrates ownership to resolve challenging customer issues, escalating when necessary Update our internal databases with information about technical issues and useful discussions with customers Maintaining a positive, empathetic and professional attitude toward customers at all times Draft quotations as per customers’ request Identify and assess customers’ needs to achieve satisfaction Prompt response to customer inquiries Communicating with customers via Chat, Email or Calls follow up with customers Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Knowing our products thoroughly so that customer queries can be solved Processing orders, forms, applications, and requests Follow communication procedures, guidelines and policies Build sustainable relationships and trust with customer accounts through open and interactive communication Providing feedback on the efficiency of the customer service process

Telecaller

We work in share market trading company. We are a Regulated Broker.

Job in Multinational BPO FUSION BPO SERVICES CUSTOMER CARE EXECUTIVE SALARY 10k-18k 21May 12TH/GRAD INTERVIEW C157,PHASE7INDAREAMOHALI call Sagar 6283175748

We are hiring for cce

- Who can provide ongoing support to prospective clients

CUSTOMER CARE OFFICER & Back end operator

We are hiring for CRO

Hiring for CCO (Customer Care Officer). *SERVICE CALL LOG IN SOFTWARE. *INFORM TO SERVICE MANAGER. *REPORT REQUEST BY DELIVERY TEAM FOR PMS. *SERVICE CALL TRACKING. *SERVICE CALL TRACKING UPDATE IN GOOGLE SHEET. *CUSTOMER FEEDBACK CALL. *Redirecting Phone Calls. *Distributing Correspondence. *Refer unresolved customer grievances or special requests to designated departments for further investigation. *Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications. Note: Only male candidates can apply. Only Who Know Knows Hindi & English Can Apply. Job Types: Full-time, Fresher or Experienced can apply

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