Required Domestic,International,Non voice,Voice,Technical support,Customer support,Basics of computer,Good communication,Quality assurance,Typing speed-below 30 word / minute,Typing speed-30 to 40 word / minute,Typing speed-above 40 word / minute
Job Title: Executive - Chat and Call Support Company: Starling Sky Telecom service Location: United Kingdom (UK) - Office-based About the Company: British Telecom (BT) is a leading telecommunications company operating in the UK and globally, providing a wide range of services including broadband, mobile. Job Description: As an Executive for Chat and Call Support at British Telecom, you will be responsible for providing exceptional customer service primarily through chat channels, with secondary support through calls. You will serve as the first point of contact for customers seeking assistance with their telecommunications services, including broadband, mobile, and TV queries. Key Responsibilities: Chat Support: Engage with customers via chat channels to address inquiries, resolve issues, and provide technical assistance. Utilize chat software efficiently to maintain high productivity and responsiveness. Demonstrate excellent written communication skills .
