BPO / Data Entry ... Jobs in Pune

Required Domestic,International,Non voice,Voice,Technical support,Customer support,Basics of computer,Good communication,Quality assurance,Typing speed-below 30 word / minute,Typing speed-30 to 40 word / minute,Typing speed-above 40 word / minute

Conduct outbound calls to prospective clients to introduce [Company Name] and its products/services. Identify sales opportunities and effectively communicate the value proposition of our products/services to potential customers. Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business. Achieve and exceed sales targets and KPIs on a consistent basis. Keep accurate records of sales activities, including customer interactions, sales leads, and follow-up actions, using our CRM system. Collaborate with the sales team to develop and implement sales strategies and campaigns. Stay updated on industry trends, market conditions, and competitors products/services to maintain a competitive edge. Provide feedback and insights to the sales team and management to continuously improve sales processes and performance.

Required International,Outbound,Voice

Required Domestic,Inbound,Outbound,Non voice,Voice,Customer support,Basics of computer,MS Excel

Required Basics of computer

Required Basics of computer

Responsibilities Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and skills Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skill

• Increase credit card customers •Engage and educate customers on product usage •Convey brand information to customers and respond to questions/inquiries that arise •Responsible for daily/monthly sales targets •Responsible for daily/monthly sales targets •Investigate and address competitors’ activities •Prioritize and schedule proactive calls to organization’s accounts •Update and manage contact database with accurate profiles, notes, and relevant information •Undertake training on the firm’s markets and products, and improve on selling skills •Match sales opportunities that cover other products involving various sales representatives •Bargain customer pricing contracts with third party providers.

Recovery for collection of nationalizes bank

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